Support Channels

  • 1 hour ticket response time
  • A 1–hour Inquiry Response Warranty

  • Each ticket you send to the tech help crew will be replied to in less than 60 mins. The basic issues shall be taken care of instantly. Yet, if the support inquiry you have posted calls for help from a certified administrator, we’ll forward the ticket to him and will inform you about the delay.

  • Top quality support service
  • Qualified Customer Help Service

  • We provide you with 24/7 tech support via a lightning fast ticket platform integrated into your Control Panel. You may e–mail us whenever you want about any of the programs that come installed in advance on the virtual server, this includes the selected Linux OS, the server administration panel and our in–house made Online Control Panel.

  • Intuitive help center
  • An Educational Help Zone

  • Each part of the Online Control Panel that is provided with no charge with your VPS has a built–in article base. You will see a variety of extensive how to posts and a range of step by step video classes that display all the common web site administration duties. You can access them by simply clicking the Help or Video control keys in the top right corner of each Control Panel section.