1 hour ticket response
Timely support is our paramount responsibility and this is the reason why we’ve got a team of proficient client support engineers who will be happy to provide a quick response to any question that you may possibly have. Just post your technical support ticket from the Online Control Panel and we’ll reply within sixty minutes at the latest. Actually, we work hard and aim for a twenty–minute response time.
A Top–Class Technical Support Service
Each member of our customer service staff has many years of experience in the Linux shared hosting sphere and the majority of them have worked for us for at least 5 years. They are all ready to respond to all your requests in the most proficient manner possible.
An Easy–to–Navigate Help Center Section
Built into the Online Control Panel is an easy–to–navigate Help section, which features various sources of information. You can search through a regularly updated knowledgebase featuring web hosting account management articles and website administration articles, check our step–by–step video tutorials or refer to our F.A.Q. database.