Customer Support Channels
A 1–hour Response Guarantee
Giving quality support in a timely manner is our top priority, so we back up each Linux shared hosting plan with a one hour ticket resolution warranty. After you supply a ticket or post an email, our customer tech support team will try all they possible can to supply the most adequate resolution for your situation and to offer information in due time.
A Top–quality Support Service
You can easlily contact us 24x7x365 with any issue you have got relevant to hosting24hour’s products. We have got experts present all of the time to offer you help whenever necessary. You’ll be able to the ticketing system or send us an e–mail whenever you want, alternatively you can pick–up the phone or use the online chat during working hours.
An Intuitive Help Section
If you need guidance while working on your site within the Control Panel, you are able to always select the Help button and pick your problem in the selection of posts that will come up. We have as well turned much of the posts into training videos. The collection of video clips will show up if you pick the Videos key located in each section.