Support Channels

  • 1 hour ticket response time
  • An Intuitive Help Center Section

  • The Help Center integrated into your Online Control Panel offers a collection of help articles and commonly asked questions. Aimed towards fixing any common issue that you may possibly stumble upon, they are contributed by our support team of experienced technicians.

  • Top quality support service
  • Instructional Videos

  • We have prepared a selection of how–to video tutorials that visually show how to address a common issue connected to your Linux shared hosting account. You will find the educational video clips in the Help Center.

  • Intuitive help center
  • A Sixty–Minute Support Ticket Response Time Guarantee

  • We back up all semi–dedicated servers with a 24/7 customer care service and a one–hour support ticket response time guarantee. Our expert techs will be at your disposal around the clock to attend to your enquiries and to fix any problem that you might possibly run into. Simply submit a customer support ticket from the Help Center section and we’ll reply in no time.