A 99.9% Server Uptime
Our shared hosting system is based on a steady, first–rate hardware architecture and a heavily tweaked Linux distribution. This is why, no matter what your web site is, or how many visitors you’ve got, or even if there is a DDoS attack, our web hosting servers will remain up and running and your web sites will stay accessible online.
All our Linux shared hosting plans offer a 99.9% server uptime guarantee. And no matter which datacenter you choose, our guarantee stays the same.
A 99.9% Network Uptime
In order to deliver a top–class hosting service, you can barely rely on the default network configuration in a datacenter. We have built our very own custom internal network so as to ensure a supersonic connection speed with the outside world.
And because of this, no matter which data centers you pick: our datacenter in USA, our datacenter in United Kingdom, in our datacenter in Finland, in our datacenter in East Europe or our datacenter in Australia, you will enjoy a guaranteed 99.9% network uptime. And this guarantee is valid for all web hosting services offered in each datacenter.
A 30–Day Money–Back Guarantee
Our company offers a 30–day money–back guarantee with all our cloud hosting plans. In case you’re unhappy with our web hosting services, or if you find them insufficient, or if you decide that you should have a Linux VPS instead of a cloud hosting plan – you will receive a full refund, no questions asked.
All domain name registrations are nonrefundable, but you will retain full control over your domain names even if you close your account with us.
24/7 Technical Support
If you run a web hosting firm, your technical support engineers are extremely important. For this reason, we’ve cautiously handpicked a very practiced team of tech support engineers, each with many years of practice behind his back. Thanks to them, our company offers 24x7 support with all our web hosting solutions.
And not just that, we offer a 1–hour response time guarantee. All helpdesk tickets are answered within sixty minutes and our average ticket response time is less than 20 minutes!