A lot of people who start using their very first web hosting account, or switch companies, frequently have questions in regard to how specific things are performed or experience predicaments when setting up different things like e-mails, site settings, and so on. That’s why, a lot of hosting providers have compiled documentation with the most frequently asked questions and problems so as to help their customers receive information swiftly and seamlessly. As a result, the client care staff representatives can focus on real issues that particular customers may be facing, since the solution for the minor things will be available on the Internet and customers can easily solve them without touching base with the client service team. Having in-depth documentation is rather important, particularly for new users with zero experience, since the web hosting service involves a huge number of features and many individuals can become perplexed about what to do. A good knowledge base can both help you accomplish the tasks that you wish and discover how the web hosting service functions as a whole.

Extensive Online Documentation in Shared Hosting

Our shared hosting plans feature a detailed knowledge base where you can find info about all the problems that you might possibly face and their resolutions. You can become aware of how to create and administer an electronic mailing list, how to use an .htaccess file, or how to proceed in case the settings of your email client are accurate, but you are not able to send email messages, for example. We’ve done our very best to be as thorough as possible and to cover all possible options in order to help you save time and energy and to offer you different solutions for every single problem. The knowledge base contains informative articles as well – both general ones about the hosting service as a whole, and more specific ones, which will help you get acquainted with the features and functions of the Hepsia Control Panel. You can find relevant articles about particular features and functions in every Control Panel section, whereas if you’d like to browse the full article archive, you should visit the Help section.

Extensive Online Documentation in Semi-dedicated Hosting

The Help section of the Hepsia Control Panel, which comes with our Linux semi-dedicated hosting, will permit you to access the in-depth online support documentation that we have compiled for you. The articles themselves contain general info about our web hosting services, informative manuals about the various features that you can access, plus troubleshooting guidelines that can help you solve common issues that you might encounter. The topics that we’ve covered encompass more or less everything, from simple things such as how to host a new domain in your account, to more complex ones such as which SSH commands can be executed on the servers. Articles that are dedicated to the features of a particular section of the Control Panel will always be available on the right-hand side of the page that you are on, whereas the full article archive is accessible through the dedicated Help section.